Privacy Policy
Settlement Helper is built so your business data stays with you. This policy explains what we hold, why, and your rights under the Digital Personal Data Protection Act, 2023.
The short version
Pronasoft India Pvt. Ltd., Solapur, Maharashtra 413006, India, runs Settlement Helper and is responsible for the personal data described here. The files you open are read in your browser and never uploaded. We keep only what we need to run licences and answer support messages. We do not use analytics or advertising trackers, and we do not sell data.
What stays on your device
Settlement exports, bank statements, the ledgers and reports made from them, client workspaces and your settings are saved in your browser's storage on that device. We cannot see them and we do not back them up. The app also keeps a random device ID there to manage your licence.
What we collect
- Licence records: your Razorpay payment ID, the plan, the amount paid, the email address on the payment if Razorpay shares it with us, and whether the licence is active or revoked.
- Devices on a licence: the random device ID, a label such as "Chrome on Android", and when the device was added and last used.
- Support messages: your name, email address, payment ID if you give one, the topic and your message.
- Server logs: our host records technical details of each request, such as IP address and time, for security and fixing faults.
Why we use it
To issue and check licences, keep to the device limit, stop keys being shared or resold, act on refunds and chargebacks raised through payment providers, answer your messages, and meet our legal and tax duties.
We process this data with the consent you give when you buy a licence or send us a message, and for the legitimate uses the Act allows, such as meeting legal duties. We do not use it for advertising.
Who processes it for us
They handle data for us under their own security and privacy terms, and some of them may store it outside India.
- Razorpay, for payments.
- MongoDB Atlas, the database that holds licence records and support messages.
- Resend, which delivers support messages to our inbox by email.
- Vercel, which hosts the website and the licence server.
Payment details
Razorpay collects card, UPI and bank details under its own privacy policy. We never receive them.
How long we keep it
We keep licence records while the licence is valid, and after that for as long as we need them for tax, accounting and dispute records. We keep support messages as long as needed to resolve the matter and keep a record of it. Then we delete them.
Your rights
Under the DPDP Act you can ask for a summary of the personal data we hold about you, have it corrected or updated, have it erased, withdraw your consent, and nominate someone to act for you. Contact us using the details below. Erasing your licence record ends the licence on every device.
You can delete the data on your own device at any time, from your browser's site settings or by uninstalling the app.
Security
Data travels over HTTPS and access to our database is restricted. No system is perfectly secure. If a breach affects your data, we will tell you and the Data Protection Board of India as the Act requires.
Grievances
For any concern about your personal data, contact us using the details below and we will respond within the time the law requires. If you are not satisfied with our answer, you can complain to the Data Protection Board of India.
Children
The app is meant for businesses and is not for anyone under 18.
Changes and language
We may update this policy; the date at the top shows the current version. It is also available in Hindi and Marathi. If a translation differs from the English version, the English version applies.
Contact us
Write to us from the support form or by email at rohitmadasvpn@gmail.com. We reply by email.
Pronasoft India Pvt. Ltd., Solapur, Maharashtra 413006, India