Refund and Cancellation Policy

Last updated 28 Oct 2026

Please read this before you buy. The free plan lets you check the app with your own files first.

1. All sales are final

   Every purchase of a Settlement Helper licence is final. We do not give refunds, in full or in part, once a payment succeeds. This includes unused time and unused devices.

2. Try it free first

   The free plan is the trial. It runs on your own files with no sign-up and no payment, so you can check that the app reads your gateway and bank files before you buy.

3. Cancellation

   There is no subscription to cancel. A licence is one payment for 365 days and is never charged again on its own. If you do not want to continue, do not buy another year. Your licence keeps working until it ends.

4. Failed payments

   If money left your account but the payment failed, no sale took place. Your bank or Razorpay returns the money on its own, usually within a few working days. If you think you were charged by mistake, contact us with the payment ID.

5. Refunds and chargebacks by your bank

   If a payment is refunded or reversed through a chargeback, the licence bought with it is revoked and stops working on every device.

6. If something does not work

   If the app does not work as described, contact us and we will help you fix it.

7. Delivery

   Licences are digital and start as soon as you enter your payment ID in the app. Nothing is shipped.